BEI Blog

BEI has been serving the Ohio area since 1991, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

How to Resolve the Most Prevalent Security Threat to Your Business

How to Resolve the Most Prevalent Security Threat to Your Business

If I were to ask you what you believed was the biggest potential threat to your business’ future, what would your answer be? The correct answer for most is the risk that an employee might let in a threat—intentionally or not. Let’s investigate how this might happen, and what you need to do to stop it.

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Tip of the Week: Maintaining a Work/Life Balance, Working from Home

Tip of the Week: Maintaining a Work/Life Balance, Working from Home

Working from home—especially for an extended period, as many have—can take its toll on anyone. Just think about it: instead of the home being a place of relative sanctuary that your employees can retreat to after the workday is over, the home has become just another place for work to be done. This quite understandably isn’t healthy, so it becomes important that your team members are able to separate their work life from their home life.

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Practical Uses for AI in Businesses of Any Size

Practical Uses for AI in Businesses of Any Size

Technology is getting smarter, from the consumer level on up. As such, artificial intelligence is appearing in more and more applications that all businesses can embrace. Let’s take a few minutes and go over the various ways that artificial intelligence can be used to support your business’ operations.

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Tip of the Week: Six Smart Practices for Data Security

Tip of the Week: Six Smart Practices for Data Security

If asked to list its most valuable assets, every modern business currently in existence should include its data on that list. This is part of the reason that data security should be treated as a priority. We know—this isn’t exactly a small ask, so to help, we’ve put together a few tips to get you started off on the right foot. If you’re already working on your data security preparedness, consider this a refresher.

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The Relative Benefits of Wired and Wireless Connections

The Relative Benefits of Wired and Wireless Connections

In the not-all-that-distant past, connectivity required an actual, physical connection between two endpoints. As a result, a wired connection was the only option for businesses to access online materials and resources. This leaves businesses with a choice to make: is a wired connection better for my operations, or should I implement wireless connectivity?

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Tip of the Week: Technology Etiquette as You Return to the Office

Tip of the Week: Technology Etiquette as You Return to the Office

When a group of people work together in an office, there is a sort of etiquette that forms to help everyone do the most effective work as they can. Of course, with many employees working remotely for some time now, a lot of these behaviors may have slipped. Here, we’re reviewing some of the technology manners that your team should keep in mind so that the whole of your business can work productively.

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Managing Your Business and Remote Workforce During the COVID-19 Pandemic

Managing Your Business and Remote Workforce During the COVID-19 Pandemic

Companies around the world have or are finding the need to send their workers home to prevent the spread of the novel coronavirus. For many business owners, managing your staff remotely is a brand new paradigm. Here’s what you need to know.

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.

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Tip of the Week: 5 Ways to Improve Your Business with Technology

Tip of the Week: 5 Ways to Improve Your Business with Technology

Technology has become an indelible part of business, being used in companies large and small. Small companies need to consider it even more, as the leveling of the playing field technology has wrought has increased their competition considerably. Therefore, every business needs to take advantage of technology to the fullest. Here are a few tips to help you do so.

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Identifying (and Preventing) Burnout in the Workplace

Identifying (and Preventing) Burnout in the Workplace

One of the most crucial resources in any business are its human ones - the employees that keep the wheels turning, day in and day out. However, like any of your business’ resources, you need to be careful when handling your employees. There is the very real possibility of an employee experiencing an unpleasant state known as burnout.

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Tip of the Week: How to Use Email More Efficiently

Tip of the Week: How to Use Email More Efficiently

Email is almost certainly the most well-known solution that your business uses, so most users probably feel as though they have a pretty good handle on it. However, many of them are probably making things more difficult for themselves - and taking more time than they need to on it. This week, we’ll go over some easy tips to make your use of email more efficient.

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You Need More than a Firewall to Secure Your Business

You Need More than a Firewall to Secure Your Business

Whether or not you’re familiar with computers, there are a few terms that are thrown around commonly enough that chances are good that you know them. One such term is “firewall.” Unfortunately, there are often misconceptions as to what these terms refer to or what they do. Firewalls are a prime example, as many believe that a firewall is the only security they need.

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Your Network is at Threat from the Inside, Too

Your Network is at Threat from the Inside, Too

It’s no secret that a business’ security is one of its most important considerations. It would seem that there is a daily reminder of this unfortunate fact - but it’s even more unfortunate that many people aren’t aware of where many threats can actually come from. Below, we’ll discuss how some threats start on the inside - as well as what you can do to help stop them.


From the Inside?
Some may be surprised to learn that one of the biggest threats to your business technology is the group of people you’ve hired to work with it. There are a variety of reasons that your end-users can create a security problem through their actions.

Vengeance - As melodramatic as it sounds, if an employee is dissatisfied enough by something to do with their job, they might just lash out against the business. Whether that takes the shape of deleting critical files before storming off, unleashing malware into your system, or just breaking some critical component, your business could find itself in deep trouble. Even worse, if the employee thinks ahead about it, they could potentially figure out how to hide their actions until they are long gone, or just access your network later to mess with your business - and the longer an issue persists, the more it will ultimately cost you.

The best way to fix this is to simply remove an employee’s credentials the moment they are no longer in your employ - and to mitigate this kind of situation from happening in the first place. If you keep your employees satisfied, engaged in their work, and happy, if they do ultimately leave, it will most likely be a departure spurred by greener pastures elsewhere, and not animosity toward your business. Being Bamboozled - How many of your employees read these blogs, or have gone over our website? Are they up-to-speed on how to best protect themselves against social engineering attacks by cybercriminals? These attacks can be particularly effective, as they take an employee’s instinct to do as they are told and pit it against their ability to shrewdly analyze an incoming message.

A social engineer will reach out to your employee under the guise of being someone else, as either an authority figure in your company, a client, or another business contact. This allows them to request certain information that some employees would be only too eager to hand over (after all, if the boss is asking for something, you deliver it, right?). The simplest way to eliminate this threat is to make sure your employees appreciate the reality of it, educating them and reinforcing the proper procedures to ensure that information isn’t just given out to someone who asks nicely.

Inappropriate/Illegal Activities - Unfortunately, a workstation is not just a great productivity tool. It is also one of the most potent distractions out there, thanks to all the content available online that should not be accessed by someone in a professional environment. From games, to adult material, to social media, to watching x-animal try to mimic y-human activity on YouTube, you are up against a formidable foe if you try to wrangle the Internet. However, it is crucial to your network security that you do so, as threats can be very easily hidden in content that would seem harmless on the surface. Protecting yourself against these threats means that you have to apply patches as they become available, and it can’t hurt to block access to certain websites if you discover that there is a tendency for them to be accessed during work hours.

Of course, there’s inappropriate, and then there’s illegal. Unfortunately, unless you can establish that you have taken measures to prevent such activities, any illegal activities performed on a business’ network are the responsibility of the owner. Citibank learned this the hard way, when its employees downloaded materials from the Internet that had absolutely no business being accessed in the workplace. This activity got Citibank sued for $2 million. This is why it is especially important to monitor your network activity, and again, block access to certain sites. You should also keep a documented acceptable use policy, signed by every employee, so that you can legally protect yourself should the need arise.

Leaking Information - There are a variety of reasons that an employee could want to take information out of the safe environment of your network. Those with good intentions may just want to get some extra work done at home - but we’ve all heard where the road paved with good intentions leads to. A frustrated employee might decide to take a little something along when they leave to entice their next employer into hiring them.

Either way, your data is at risk, so you need to take steps to prevent such activities. A few options are to require permissions for certain devices to access the network, and to require authorization to connect a device to Wi-Fi or Bluetooth within the office.

As unfortunate as internal threats inherently are, you need to accept that they are real in order to deal with them. BEI can help. Reach out to us at (844) BIZ-EDGE to learn about our solutions to your security concerns, inside and out.

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News & Updates

BEI is proud to announce the launch of our new website at www.biz-edge.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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BEI
4700 Rockside Road Ste 625
Independence, Ohio 44131